What exactly is CRM?
Customer Relationship Management (CRM) can be a know-how for managing all your company’s relationships and interactions with shoppers and potential customers. The aim is straightforward: Strengthen small business associations. A CRM program allows corporations stay connected to check here prospects, streamline procedures, and increase profitability.
When men and women speak about CRM, they sometimes consult with a CRM procedure or platform, a Device that can help with Make contact with management, sales administration, efficiency, and more.